Customer Services / Marketing Administrator ? Clothing Company

Location
London, London
Posted
JUST ADDED!
Agency/Employer
Description
Customer Services / Marketing Administrator - Clothing Company
London, W9
£18,000 - £20,000

Are you enthusiastic and customer focused with a passion for fashion? Looking to progress your customer service and administrative career with an award-winning clothing manufacturer? If so, read on.

Our client is an ethical manufacturer of tees, polos, and hoodies selling to independent fashion brands and the promotional market. Working with their own vertical factory in Tanzania and sourcing from Turkey, Sri Lanka, Pakistan and Bangladesh, they supply both stock product and bespoke manufacturing. To help with growing demand and expansion across Europe, they are now seeking a Customer Services / Marketing Administrator to join their team.

As a Customer Services / Marketing Administrator, you will be responsible for managing clothing orders, handling customer queries and undertaking marketing duties within our client's busy office.

Liaising with the warehouse, you will process orders and ensure that any customer issues are dealt with in a timely manner. You will also make outbound calls to generate sales from new leads as well as engaging with existing customers to maximise retention.

Reporting to the brand manager, you will help to prepare and arrange trade exhibitions, ordering and preparing the required garments. Organising transport for the clothing and stand, you will also attend trade fairs when necessary.

Your other duties will include:

- Ensuring that customer details are accurately inputted on all systems (Icept, ERP and Sage)
- Assisting with sending promotional material to customers
- Preparing marketing collateral for trade shows
- Liaising with stand builders regarding design and any requirements for trade shows
- Providing administrative, marketing and office support

To be considered for this role, you must have at least two years' customer service and administration experience. Equally as important is a good level of computer literacy, particularly with Microsoft Office applications.

As a Customer Services / Marketing Administrator, you must be highly organised with a methodical nature. You must also be able to work efficiently under pressure and possess excellent communication skills.

To apply for the role of Customer Services / Marketing Administrator, please apply via the button shown.

This vacancy is being advertised by Web Recruit Ltd. The services advertised by Web Recruit Ltd are those of an Employment Agency.

Additional Keywords: Customer Services Administrator, Marketing Administrator. Customer Service Advisor, Customer Service Representative, Customer Care Advisor, Marketing Assistant, Junior Administrator, Administrator, Admin, Administrative Assistant, Office Assistant, Office Administrator, Office Support.
Job Type
Permanent
Start Date
ASAP  
Contract Length
Permanent  
Contact Name
Candidate Services  
Telephone
Job Reference
MANCS2503/BA
Job ID
109196136
Applications
Be first to apply
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