Head
of Corporate Affairs at Barclays Bank Tunu Kavishe clarifies a point to
reporters at the launch of the bank’s premium banking service in Dar es
Salaam. Left is Barclays Consumer Banking Director Zahid Mustafa and
the Head of Affluent Segment Consumer Banking, Neema Rwehumbiza.
Barclays Bank Tanzania’s customers can now access their accounts using smart phones and iPods, thanks to technological advancement that has helped to improve customer services.
The bank introduces Premier Banking that among other features has
internet banking to enable customers to get services via smart phone and
iPods.Unveiling the Premier Banking, Barclays Consumer Banking Director
East and West Africa Zahid Mustafa said to qualify for the new product,
one has to have a minimum deposit of 30,000 UK pounds (about 75m/-).“Each (premier banking) customer will be allocated a relationship
manager to manage their financial requirements on top of using banking
facilities to conduct their business,” Mr Mustafa, who resides in Dar es
Salaam, said.To access one account, the bank has introduced one-time
password (OTP), a system that improves security.
“One can only access his account after entering a pin code sent to
his mobile-phone. This is high security option in the market and the
first in the country,” Mr Mustafa said yesterday during the launch.The
Director said the bank is not counting the outcome basing on the number
of customers managed to join the initiative rather on basis of
relationship balance between the bank and its clients.
The initiative offers a range of products including free account
maintenance fee, SMS alerts, monthly e-statement, international debit
card, and counter transactions.“This premier banking makes your money
work harder for you…client can also demand products that reflects
his/her status in life,” Mr Mustafa said during the launching of the
initiative.
Barclays’ Head of Affluent Segment Consumer Banking, Ms Neema
Rwehumbiza said Premier banking customers can apply for unsecure loans
of up to 70m/- payable in six years.She said: “The initiative is an
elite banking proposition for affluent individuals, which offers a
highly personalized approach to banking…simply is a free banking
product. Customers who meet the liability eligibility requirement will
enjoy Premier services.”
Barclays Bank, which re-entered the market in 2000 after it was
nationalised in 1967, has over 110,000 customers served in 22 branches,
and 41 ATMs located countrywide.
By ABDUEL ELINAZA, Tanzania Daily News
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